Here you will find answers to many of your frequently asked questions. Looking for something specific? Start typing in the search box and we’ll help narrow it down for you.
If you can’t find an answer to your question, call 0114 2632160 or get us on Chat.
Health, wellbeing & emergencies
Inevitably, bumps and scrapes happen from time to time and there will be at least one First Aid qualified team member on site. For minor accidents, an accident form will be completed and discussed with you when you collect your child. We will contact you by phone in the case of a more serious accident or incident.
We trust that you will give us as much information as possible about any medical conditions for your child before camp starts via your account. Medical information will remain confidential and only referred to by our on-site personnel. If you have any questions or concerns about the suitability of camp for your child, call 0114 2632160.
Our camps are ‘nut-free’ and we reiterate this to children each day as part of the daily KINGS welcome talk.
At the time of booking, allergy details should be provided for your child. Please speak to our Membership Team if your child has had, or is at risk of anaphylaxis and requires an epi-pen.
We have public liability and employer’s liability insurance.
Please follow the links to our camp policies below; these include behaviour, complaints and child safeguarding.
All Kings Camps in England are registered on Ofsted’s voluntary register. We work closely with Ofsted to ensure we work within guidelines and ratios.
In Scotland and Wales, sports activities are not required to be registered with the Care Commission and CSSIW.
Activities
Our programmes are structured to bring the best out of every child and are timetabled to make the most of the facilities, the group dynamics and of course, the weather. Although children cannot choose activities, we ensure they experience a wide variety of sports and active games. Timetables designed for each group are displayed on camp.
We’ll be outside as much as weather permits at venues with outdoor space (Check here for facilities at your venue). Please ensure your child has clothing and shoes for both indoor and outdoor activities.
Wet Wednesday is our whole-camp afternoon of water games and activities! Soak a coach and water fights are very popular! A change of clothes is needed.
Swimming is offered at venues with a pool (check your venue for details). Our swim sessions focus on confidence and water skills, giving children experience of a life-skill. Swim caps are provided to ensure our team can clearly determine the ability of each child both in and out of the water. Arm-bands/floats are provided for beginner swimmers. Each child’s swim ability will be assessed by the qualified swim teacher during the first session.
At the end of each week, our Kings Games event takes place from 3.15pm. This is a great opportunity for parents/carers to come and see what their child has participated in throughout the week – and even get involved themselves! Further details available from the Camp Manager.
Staff & venues
Our coaches ideally have a minimum Level 2 qualification in teaching, sports coaching or childcare discipline and 3 – 6 months experience of sports coaching or working with children. Our senior roles, have ideally 12 months experience of working with children and in a management or leadership position. Swim Teachers have ASA Level 2 Teaching Aquatics or the STA Level 2 or a certificate in swim teaching and at least 12 months swim teaching experience. Lifeguards have a current Lifeguard Qualification and at least 6 months’ Lifeguard experience.
We select Red Tops for their outgoing and energetic personalities, their dedication to child development and their ability to inspire children, a magic formula we call The Kings Factor.
Our selection is rigorous, including an in-depth interview and clearance process and widely-recognised training process.
We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive. Read our Safeguarding Policy here
All of our Red Tops undergo a thorough selection and preparation process including:
– Interview
– Professional and personal reference checks
– Registration and clearance with the Disclosure Barring Service (DBS) or Scotland’s PVG scheme
– Online training courses
– In-person induction
– On-the-job mentoring
– Performance evaluations and scoring
To host Kings Camps, venues must have exceptional sports facilities such as sports halls, swimming pools and playing fields. For details of facilities specific to your venue, find your local venue here
Parking is available on-site at most locations (or within walking distance). There may be restrictions in place, for specific details for your camp find your local venue here.
Community & support
Our programmes are suitable for children who have had their 5th birthday by the time they attend. We have programmes suitable for children up to 17 years.
Multi Active is for 5 -14s and Rookie Academy for 15 – 17s year olds.
(Selected venues run RedTots sessions for 3 and 4 year olds)
If you’re child is unable to attend that’s ok! If you’re child is unable to attend the full week, call 01142632160 to speak to one of the team.
To reduce the likelihood of items being lost, please label clothing, drinks bottles and lunch boxes. We leave all lost property with the venue for 2 weeks after the last week of each season, so you’re able to collect items from your local venue.
We welcome children from overseas :) To ensure their safety and wellbeing, they need a basic understanding of English, to ensure they can communicate with the staff teams and follow guidance. They do not need to be fluent in the English language.
Our camps are non-residential and we’re unable to offer help with accommodation for families travelling from abroad.
You can contact our team via online chat & Facebook messenger, by phone 0114 2632160 or email membership@kingscamps.org.
The team are available Monday – Friday, 9am – 5pm and during camp Monday – Friday 8am – 6pm.
Day to day
You will need:
- Packed lunch
- Snacks – for morning and afternoon breaks and a refillable bottle with your childs name on it
- Swimming kit and towel (check swimming facilities at your venue here)
- Change of clothes for Wet Wednesday activities (Easter & summer camps only)
- Clothing for indoor and outdoor activities, and varying weather conditions
- Pack of tissues – should a child need to, they can ‘Catch it, Kill it, Bin it’
You won’t need:
- Mobile phone (the use of mobile phones is not allowed, any child bringing a phone must keep it in their own bag)
- Sports equipment (we’ve got plenty!)
- Money, valuables and non-essential jewellery
We’re unable to guarantee friend requests as we must ensure we fulfil staff-child ratios. A request can be made in the child notes at the time of booking and we will try an accommodate these where possible. If children are the same age, this is more likely. Change of groups can be requested to the Site Manager from the second day of each week.
- Please log into your account and ensure all your account details and details of your child(ren) is accurate and up to date.
- Your Membership Number is available in your account – you can either show this on screen or tell it to our Red Tops on collection at the end of the day
- Venue information varies, so please check your venue page for accurate details of facilities, directions and important messages
Children should bring a packed lunch, snacks for morning and afternoon breaks and a refillable drink bottle with their name on it. We have a no nuts policy on camp. (At our Liverpool venue, we follow the venues Kosher requirements)
If you need to contact your child whilst on camp, please call us on 0114 263 2160 and we’ll contact the Site Manager directly on your behalf.
Making & amending a booking
The quickest and easiest way to secure your places is online – BOOK NOW. Alternatively call 0114 2632160 Mon – Fri 9am – 5pm.
Our programmes are designed to get the best out of every child, and operate from 8.15am – 5.30pm. We don’t provide day or partial week programmes for 5 – 17s.
We offer a 10% early booking discount at the start of each year – register your details to be kept updated. A 10% discount is offered on bookings of 4 or more places (e.g. 2 children, for 2 weeks).
Booking a group of friends? Find out more here
To enable children to attend from lower-income families or challenging circumstances we provide assisted places – read more here
Discounts cannot be used in conjunction with one another.
We offer monthly payments if you are booking well in advance of the start of camp. If you wish us to debit your card over a few monthly instalments rather than in one lump sum, you can chose this at the time of booking. There is an additional £2 booking fee for this service where available. All payments must be completed by the start of camp. An initial payment of 30% of the total amount is taken to secure the booking.
Payment is required at the time of booking (payment options available). We accept all major credit/ debit cards. For our camps in England, we also accept childcare vouchers and Tax-Free Childcare.
Call and we’ll do our best to accommodate your request, including date changes, subject to availability. Please provide as much notice as possible – a minimum of 24 hours before your child’s first day is required. We’re unable to move individual days or part weeks.
We accept childcare vouchers and Tax-Free childcare for camps in England registered with Ofsted – click here for more information.
We’re unable to accept childcare vouchers in Scotland and Wales, as sports activities are not required to be registered with the Care Commission and CSSIW.
Preparing for Camp
Children can be dropped-off between 8.15am and 9.30am and collection is between 4.00pm and 5.30pm. Camps at military locations may operate different hours, so please check your booking confirmation or venue page.
If you arrive after 9.30am and you’re unable to gain access, please call 0114 2632160 and we’ll contact the Site Manager. On collection, if you’re unable to arrive by 5.30pm please call 0114 2632160.
If you arrive after 9:30am and you’re unable to gain access, please call 0114 263 2160 and our team will contact the Site Manager.
If you’re unable to arrive by 5:30pm please call 0114 263 2160.
Your Membership number is used as part of our security process when collecting your child. This can be found on your online account under ‘Membership Card’. If someone else is collecting your child, they will need to know this number (they don’t need access to the online account you can share via text for example).
Children aged 11 and over can sign themselves in and out of camp, with prior permission from their parent/ guardian. This must be selected online in the child’s details. If a sibling is attending camp too, the older child (11+) can sign out a younger sibling aged 8 and over, this must also be selected online in the child detail’s.
Camps at Military bases
Our camps on military bases operate 8am – 5pm. If you want to arrive a little later or pick up earlier, that is absolutely fine.
We offer camps across the UK in over 40+ locations from Aberdeen to Plymouth. Dispersed families can access the subsidised rate at any of our camp locations. Call 0114 2632160 for further details.
If you do not already have a security pass you will need to enquire with the security office at the base. At some locations, transport is available from an off-base pick-up location. Currently this is available for Devonport, from Bull Point Pavilion – information is emailed to those with a current booking, prior to camp.
Camps at military bases are available to the children of currently serving military personnel.
Junior Rate : AB/MNE/LH/CPL
Senior Rate: PO/SGT/CPO/CSGT/WO2/WO1
Officer: Midshipman and above
RAF
NATO
The Royal Navy and Royal Marines Charity (RNRMC) partnerships with Kings to provide subsidised programmes as part of the ‘Strengthening Families – By Your Side’ Programme.
To help the RNRMC provide the best possible services and activities to support more Naval Families in the future, please take part in the pre-camp and follow-up evaluation surveys. The information and feedback you provide ensures the RNRMC, NFF and Armed Forces Covenant Fund Trust can continue to provide Kings Camps for more families in the future.
Book online or call 0114 2632160
Our safeguarding promise
The Kings Active Foundation is committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive. Read more