Q. What does it mean when I accept the contract?
A. Accepting your Kings Camps contract simply means that you are confirming that you can work for us for us during the dates and at the location listed. If this changes at any time, you must call us 0114 263 2155.
Q. I can only work part of the season…
A. We want to ensure we have great members of staff on camp and for the best experience for all involved, we’ll be looking for continuity within the team all season. We are asking for full availability but if you have an unavoidable commitment please let us know so that we can work with you to find cover for the date(s) you may be unavailable. If you are not 100% sure that you will be available to work, please decline your contract – if you decline you can re-apply later in the year if your circumstances change. If you have already signed your contract and need to withdraw, please call us on 0114 263 2155.
Q. What will happen after I have accepted the contract?
A. Once you have clicked “accept” you will need to work through the ‘actions’ list that will appear on your contract screen. All of our contracts are subject to a minimum requirement of 2 satisfactory references and an enhanced disclosure check to work with children. You may also be required to completed additional paperwork according to your role so you must ensure you read through your requirements! Once you have completed an action, simply mark as done until all actions are complete.
Q. What do I do about uniform?
A. If you are a new Red Top, you don’t need to do anything! You will be allocated a full uniform on your first contract of the year.
If you worked on camp last year, you will not be required to order anything new however please make sure your current items are clean and presentable!
If you need additional items, see the Uniform Requests section on your contract dashboard. You can change your mind about any additional uniform choices or size up until 4 weeks prior to the start of camp, just log back into your profile, cancel your current order and make a new request. The items will be delivered to the induction day of the next camp you work at, and the costs will be deducted directly from your pay.
Q. I have a DBS check already, do I need a new one?
A. One of the requirements to work for Kings is to complete a DBS or PVG (Scotland residents) check to work with children. This is an essential part of the process which all staff must have to work on camp. Without a DBS or PVG certificate you will not be able to work for Kings and other staff may be given hours in your place until this has been completed.
If you are a returning member of staff, you may have already completed a DBS or PVG check with us – please be aware all staff are required to undertake a check with Kings every 3 years so please review your certificate dates!
If you already have a DBS with another organisation, we will consider accepting this -but only if you are signed up to the DBS update service. We will need to request to see your current certificate and so please send the certificate to:
47 Snaithing Lane
Please include permission for one of our team to perform an update on your certificate. We will complete the check and return your certificate ASAP to the address on your profile.
If you do not hold a DBS or a PVG Certificate, you will need to apply for a new Kings DBS check or join the PVG scheme with Disclosure Scotland. You will need to make an application as soon as possible. Please click here for full details on how to do this.
Q. How do I know I have done everything you need?
A. If your contract reads ‘verified’ this means you are ready to move onto your training and pre-camp induction.
If your contract is not verified, you will need to complete any outstanding actions on your contract screen in order to get paid. Please click here to login to your profile to see what is outstanding.
Q. What training do I get?
A. We will have both online and in-person training before you begin your role on camp.
Online Learning is our ultimate training guide to prepare you for Kings Camps UK, with modules specifically tailored to your role on camp. You will need to work through all online training modules applicable to you and will then be tested on your knowledge. All staff are required to attain an 80% minimum pass grade – after which you will be able print off your certificates to take with you to your camp induction day. Please keep an eye on your email for the online learning launch.
All Kings Camps have a pre- camp induction day to prepare you for the season ahead, attendance is compulsory and forms part of your contract. There will be no children- this is your opportunity to see the venue and facilities (and complete any risk assessments and paperwork), meet your team, collect your uniform, and prepare equipment for camp. Please keep the weekend before camp available to attend your induction (you will be paid for this day!) You will need to take your passport and your 2017 online learning certificates with you and your site manager will be in touch to confirm the date and time and anything additional you may need to bring.
Q. When should I expect to hear from my Manager?
A. Your manager should be in touch around 2 weeks before the start of camp, if you’ve not heard anything 1 week prior, give us a call on 0114 263 2155.
Q. How do I get paid?
A. After a fantastic time on camp, you will receive an electronic payslip via email. Pay dates are spit across the season (every 4 weeks) and you will be paid into the account you detailed on your contract. If you need to change this information, please log back into your contract dashboard under ‘Payment Details’.
Pay dates for 2017 are:
For dates worked between 30th May and 1st June, the pay date is Thursday 15th June.
For dates worked between 3rd – 21st July, the pay date is Thursday 3rd August.
For dates worked between 24th July and 11th August, the pay date is Thursday 24th August.
For dates worked between 14th August and 1st September, the pay date is Thursday 14th September.
For dates worked between 10th October and 3rd November, the pay date is Thursday 16th November.
If you have a query regarding your pay, please compare the hours you worked with the hours submitted on the timesheet and discuss with your Site Manager in the first instance. Please also bear in mind the following:
If you work more than 6 hours you will receive a 20 minute unpaid lunch break
You will not be paid for unauthorised early starts or late finishes unless agreed by head office or Regional Manager
Bear in mind relevant deductions for Tax and National Insurance-the tax rules for students have now changed and everyone is now on a tax code. If you have a tax query, you will need to contact HMRC directly to find out more.
You may have received a uniform deduction
Keeping in touch
If you have any queries along your Kings Camps journey, you can call us on 0114 263 2155 or email email@example.com.
Please also keep in touch with us through our Facebook group Kings Camps UK Staff or follow us on Twitter @kingsrecruit where there will be regular posts about upcoming camps, you can ask questions, post your own pictures/ videos from camps and talk to other contracted staff around the country!
Congratulations again on your contract, if you have any questions before camp please don’t hesitate to let us know.